Privacy Policy

Overview:
At Barbex, we are committed to protecting your privacy and safeguarding the personal information you provide to us. This Privacy Policy explains how we collect, use, store, and disclose your information in compliance with Canadian privacy laws, including PIPEDA and Quebec’s Loi 25.
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Information We Collect:
We may collect the following personal information when you visit our website, make a booking, or contact us:
1. Name
2. Email address
3. Phone number
4. Address (for service delivery)
5. Payment details (processed securely through third-party platforms)
6. IP address and usage data (via cookies or analytics tools)
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How We Use Your Information:
Your information may be used for the following purposes:
To confirm and deliver your BBQ cleaning service.
To respond to inquiries or customer support requests.
To send you service updates or important notifications.
To improve our website and user experience.
To meet legal and regulatory obligations.
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Consent:
By submitting your personal information through our website or booking platform, you consent to its collection, use, and disclosure in accordance with this policy. You may withdraw your consent at any time by contacting us (see section 9).
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Sharing of Information:
We do not sell or rent your personal information.
We may share your information with:
Third-party service providers (e.g., payment processors, CRM tools)
Legal authorities if required by law or for legal protection
All service providers must adhere to strict confidentiality obligations and data protection standards.
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Data Storage and Security:
Your personal information is stored securely on Canadian or trusted third-party servers. We implement appropriate technical and organizational safeguards, including encryption and access controls, to protect against unauthorized access, loss, or misuse.
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Your Rights:
Under Canadian law, you have the right to:
Access your personal information
Correct or update your information
Request deletion of your data (where applicable)Withdraw consent at any time
File a complaint with the Office of the Privacy Commissioner of Canada or the Commission d’accès à l’information du Québec.
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Cookies and Analytics:
Our website may use cookies and analytics tools to:Monitor website performanceUnderstand user behaviorEnhance your browsing experienceYou may disable cookies in your browser settings, but this may affect site functionality.
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Contact Us:
If you have any questions or concerns about your privacy or this policy, please contact us at:Barbex BBQ Cleaning
Email: info@barbexcleaning.ca
Phone: 819-861-2288
Whistler, British Columbia, Canada10

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Policy Updates:
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Continued use of our website or services after such updates signifies your acceptance of the revised policy.